MASS ESCAPE GAME FAQ
Why are these games different to a normal escape room?
First, these games are set in an amazing, authentic space that’s a lot larger than any other room you are likely to have been to. Second, there will be an actor in each game, offering help and clues if you ask the right questions. Thirdly, you can decide if you want the game to be collaborative, where you all work together or competitive, where we split you into teams to work against each other. Finally, you will have the opportunity to use the other facilities, including pool & gym, should you wish to add these to your booking.
Will we play with other people?
No, other than the actor in the room.
Do we have to pay when booking?
Yes – all places must be paid for at time of booking.
What is your refund and cancellation policy?
If you call to cancel more than one week before your event is due to take place, we will offer you the chance to reschedule for another session without cost. You may re-schedule one time only. Alternatively, you may cancel your booking, but we can only offer you a refund of 50% of the payment.
I have a large group – can we all play together?
For groups of 21 to 40, we can offer a game just for your group and it can be collaborative or competitive – it’s up to you. Contact us on 0330 030 0888 for more information.